Privacy Policy

Information you provide directly: name, email address, phone number, company details and project information you share through our contact form, email, WhatsApp or during calls.

Information collected automatically: standard analytics data such as pages visited, approximate location (city level), device and browser type, and referral source. We use this to understand how the site is used and to improve it.

Client project data: when you engage us to build AI systems, we may process business data you provide (documents, conversation logs, product data) solely to deliver the agreed services.

To respond to your enquiries and provide proposals.

To deliver, maintain and improve services you have engaged us for.

To send service-related communication. We do not send marketing email without your consent, and every marketing message includes an unsubscribe option.

To comply with legal obligations under applicable Indian law, including the Digital Personal Data Protection Act, 2023 (DPDP Act).

We do not sell your personal data. Ever.

We share data only with service providers necessary to run our business (e.g. cloud hosting, analytics, email delivery), under contracts that restrict their use of it, or when required by law.

Client project data is shared only within the project team working on your engagement and any subprocessors named in your service agreement.

We retain personal data only as long as needed for the purposes above, then delete or anonymise it. Enquiry data is retained for up to 24 months from last contact.

We use industry-standard safeguards: encrypted transport (HTTPS), access controls, and least-privilege access to client data.

You may request access to, correction of, or deletion of your personal data at any time — see our User Data Deletion policy for the exact process.

You may withdraw consent for marketing communication at any time.

For any questions about this policy, contact us at info@clarivoxai.com or via WhatsApp through the Contact page.

This site sets no analytics cookies without your consent. If analytics is enabled, a consent banner asks for your permission first — Google Analytics (with IP anonymisation) loads only after you accept, and your choice is remembered.

You can decline without losing access to any part of the site, and you can clear your browser's site data at any time to be asked again.

We may update this policy from time to time. Material changes will be reflected by the "last updated" date above. Continued use of the site after changes constitutes acceptance.