Selected work

Proof, not promises.

A selection of the systems we've designed, built and shipped — and what changed for the businesses running them.

AI-Powered CRM for Brokers
SaaS · Real Estate

AI-Powered CRM for Brokers

Lead response time: 4 hrs → 90 seconds

A brokerage running on spreadsheets and missed calls needed every lead answered instantly. We built an AI-first CRM where an agent qualifies incoming leads, drafts follow-ups and books site visits automatically.

  • Lead response time cut from ~4 hours to 90 seconds
  • Every enquiry logged, scored and followed up automatically
  • Agents spend their day closing, not typing
Support Agent Handling 78% of Tickets
AI Agent · D2C Brand

Support Agent Handling 78% of Tickets

CSAT up 31% in 60 days

A growing D2C brand was drowning in repetitive order-status and returns queries. We trained an agent on their catalogue, policies and past tickets — it now resolves the majority end-to-end and hands off cleanly when it shouldn't.

  • 78% of tickets resolved without human touch
  • CSAT up 31% within 60 days of launch
  • Support team refocused on high-value escalations
24/7 Appointment Voice Line
Voice AI · Clinic Chain

24/7 Appointment Voice Line

1,400+ bookings handled monthly

A multi-location clinic chain missed calls after hours and during rush. A human-sounding voice agent now answers every call, books into the right location's calendar, and sends confirmations on WhatsApp.

  • 1,400+ appointments booked monthly by the agent
  • Zero missed calls — including nights and weekends
  • Front-desk staff freed for in-person patients
Order-to-Invoice Automation
Workflow · Export House

Order-to-Invoice Automation

22 staff-hours saved weekly

An export house re-keyed the same order data into five systems. We built a workflow that extracts order details from emails and PDFs, validates them, and pushes to accounting, inventory and dispatch automatically.

  • 22 staff-hours saved every week
  • Data-entry errors eliminated across five systems
  • Same-day invoicing instead of a three-day lag

“Case studies shown are representative engagements. Detailed client references available on request during your clarity call.”

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